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The importance of quality content

July 19, 2011Robert CollingsMarketing

Quality content. You hear those two words being uttered by the marketing department or web master constantly. We need to produce quality content or the new page needs more quality content. But what exactly is quality content and why is it important?

Quality content is often defined as beneficial content written for site visitors. It is aimed to benefit its readers by providing information that is relevant to the search query, as well as providing information that is educational, objective, entertaining, amusing, or exciting. That is a tall order. It is already difficult enough to populate a site with simple content that is easily understood by the readers let alone information that is entertaining, objective, amusing, or exciting. But the benefits of creating quality content are worth it.

The purpose of quality content is for the potential customer to use the information for themselves. In order for this to happen, the quality content must be relevant to the main topic of the site and provide value to the potential customer.

The benefits of quality content can be seen with an increased customer-to-client conversion and an increase in website traffic. When your customers are armed with quality content, they are able to walk away making a sound decision and will refer people to what they have learned.

So in essence, quality content will retain traffic and help turn potential customers into customers.

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Robert Collings
https://twitter.com/robertcollings
Marketing at Ephox + TinyMCE. Fun fact: I once managed rock bands—what goes on the road, stays on the road ... Connect Twitter, LinkedIn.

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