With 6,000 popular, fast-paced restaurants in its fold, one of the world’s most enduring quick-service restaurant (QSR) chains just became that much more efficient—thanks to Ephox’s rich text editor, EditLive!.
The QSR, well-known for its made-to-order tacos, burritos and other Mexican specialties, serves more than two billion customers a year. Needless to say, at that level, the QSR relies on creating top-of-the-line efficiencies in all of its corporate functions.
So when 50 corporate end users at the company’s Irvine, California-based headquarters reported having numerous problems with their previous rich text editor—they were lacking copy-and-paste and track-changes capabilities, for example—they were more than willing to give Ephox’s editor, EditLive!, a try.
Apparently, it was the right decision. Since adapting EditLive!, the QSR’s content authors have witnessed significantly improved employee productivity, along with year-over-year cost savings.
“We selected Ephox to help us provide a fully functional, Web-based, rich text content editor because it is extremely intuitive, robust and a perfect product to introduce to non-technical users,” said Christian Klein, the SR manager for the QSR’s IT Development Team.
Happily, Klein is finding many other benefits that EditLive! offers, helping galvanize his decision to upgrade his company’s rich text editing needs to Ephox’s editor.
To read the full case study or learn more about Ephox’s rich text editor, EditLive!, please visit ephox.com or call us at +1-650-292-9659 or (in the U.S) at +1-888-797-8896.