Ephox is best known for our industry leading rich-text editor solutions EditLive!, TinyMCE, and Textbox.io—which are already providing a more seamless, mobile and dare we say it, fun, content creation experience to hundreds of thousands of IBM Connections users.
IBM Web Content Manager (WCM) users have access to Textbox.io, but they get extra attention from Ephox with a new release our advanced reporting solution. Introducing WebRadar 5 Preview.
If you’re a WCM user, content manager or admin, you may already know about WebRadar. If you’re not familiar, here’s a primer to quickly get you up to speed.
Historically, WebRadar has allowed WCM users to report on, edit and update the metadata associated with WCM content items. For example, associated authors, workflow processes, and content item descriptions. Anything but the content that will be presented to the intended audience when published.
That, in and of itself, if extremely useful. If you need to know when a content item is about to expire, or whether to extend a marketing campaign or if you need to assign ownership to a different user after a promotion, WebRadar is there to help. WebRadar makes the management of these tasks as simple as running automated reports.
But what if you need to change the text that’s common across multiple content items? Instances like copyright dates or product name changes? We bet a regular WCM user can think of another one hundred examples of possible “multi-item” content changes.
Well, when it came to replacing text, you were out of luck. Until now.
Text search, amplified
WebRadar version 5 comes with all new capabilities that search across the entirety of any content item. In fact, it will search for text across multiple content items.
What makes WebRadar 5 a WCM superpower though is that you can now combine a text search query with other queries (e.g. restrict the scope to last modified dates of content). Plus, WCM doesn’t provide any text-replace capabilities.
Text search queries appear as line items in a report (under “Any Text Field”). What this means for users is that they can now search for text occurrences across their content and combine this with any other query type to narrow the scope of what they’re looking for even further.
So not only can you search for say, a particular word (e.g. Ephox), which might return hundreds of results, you could refine the scope to a specific Library or Site Area (e.g. Ephox Editors). It’s the kind of search filtering we’re all used to experiencing in our day-to-day life on the internets, and now it comes to WCM.
Users can also use the WebRadar Report Generator to analyze where searched-for text occurs in their content.
In the image below, you’ll see we have used the same search criteria as above, but this time we are searching for the the content’s “context”. That is, where search criteria appears in the content. These results are extremely useful in circumstances where granular control of searches is critical.
Exploring WebRadar 5 text search use cases
Let’s take a moment to look at two of the almost infinite text search use cases.
1. Daily report to ensure a quota of words is published (e.g. in the past 24 hours).
A recent celebrity event could shift the focus of a paparazzi publication. To ensure alignment of the publication’s content with topical movie stars, the editor wants to make sure that at least five articles a day involve the celebrity.
The editor creates a report in WebRadar that searches for all content, published over the last 24 hours, that includes the celebrity name. Various editors and stakeholders are subscribed to the report to ensure that the required daily quota is met.
Importantly for the stakeholders, in particular managers, the report is automatically delivered daily to their inbox via email.
2. Create a report that searches for curse words.
All companies care about their public image. It takes years to build a brand and unfortunately seconds to tear it down. Text search reports would allow a marketing manager to generate a chart displaying swear word occurrence based on user (i.e. who is swearing, not just where are swear words occurring).
Text replace with Multi-Edit superpowers
We complimented WebRadar 5’s text-search abilities and reporting with advanced Multi-Edit capabilities. These have been extended to allow words and phrases to be located across WCM content and replaced with new words/phrases.
WebRadar users can now search for incorrect, undesired or outdated phrases and replace or remove the identified text.
Introducing Multi-Edit use cases
Let’s take a look at three examples highlighting how you can leverage the advanced, search filtering in WebRadar reports to change multiple instances of text across your entire content repository.
1. Copyright dates of 2016 have been specified throughout content, however we need to get ready for 2017.
A report can be generated to search for “© 2016”. All matches can be pushed through to Multi-Edit, where the user can specify to replace “© 2016” with “© 2017”. We all like fewer calls from the legal department.
2. Marketing may have decided to change a product tag line.
Marketing is undertaking a periodic brand refresh and they want to change a product slogan. Perhaps “Textbox.io: Re-inventing the web” to “Textbox.io: WYSIWYGoshDarnThatsAGoodEditor”. A task that previously took weeks or even months (and even then oftentimes wasn’t 100% complete) is now actioned in a few clicks.
3. A British author may have joined a team and created some content intended for American audiences.
They may have accidentally typed a word (or words) in British English instead of American English. Now, they can generate a report to identify content they have edited, and then in Multi-Edit specify changing words from British English to American English.
Improved access control
Being able to locate any text and replace it with something else is a powerful capability. We’re confident you can already see the benefits. But, we realize with great power comes great responsibility. Being able to search for specific text could allow unintended recipients to gain more insight into content than they should.
Which is why WebRadar v5 comes with additional security groups to ensure that only users with the correct rights can gain access to text search and text replace capabilities.
We care about the quality of your content, and its security too. If you have IBM Web Content Manager deployed in your organization we would love to connect to discuss how WebRadar 5 Preview can improve your content management workflows.
Get WebRadar 5 Preview today
WebRadar 5 Preview is available today directly from Ephox. It’s a simple update (or install if it’s your first-time deployment). We are here to help you get up and running with the most powerful content analytics and reporting solution available for WCM.
WebRadar is included in most IBM Web Content Manager license entitlements. Contact our WebRadar support team to learn more about this inclusion today.