Okay, you read how the new WebRadar 5 Preview delivered IBM Web Content Manager’s missing feature. You’re impressed, we get it. But you’re thinking, “come on, show us some real-world examples of this in use.” So let’s get started with common use cases for content creators, managers, and developers/engineers.
WebRadar 5 for content creators
If you write as much as we do, you can quickly produce hundreds if not thousands of pages of content. Great, until your boss says, “Hey, turn this American English into English English.” WebRadar can help you identify key content items and update them easily. Let’s look at a few examples:
#1 Copyright dates of 2016 have been specified throughout content, but we need to get ready for 2017. A report can be generated to search for “© 2016”. All matches can be pushed through to Multi-Edit, where the user can specify to replace “© 2016” with “© 2017”.
#2 Content in a creator’s library may use one of two workflows (an express workflow, where all content creators have the ability to publish content, and a more process-heavy workflow reviewing any press releases or product descriptions). The express workflow is considered too lenient, while the process-heavy workflow is too heavyweight. A new workflow is created and tested out. Upon successful testing, WebRadar 5 can identify all content items using the old workflows and migrate them to the new workflow. Doesn’t sound like too much of a big deal? Try migrating workflows and you’ll see.
#3 A British author may have joined a marketing team and created some content intended for American audiences. They may have accidentally typed a word (or words) in British English instead of American English. With WebRadar 5 they can generate a report to identify content they have edited, and then in Multi-Edit, specify words that need to change from British English to American English.
#4 Old content can clutter up a WCM install, making it difficult for managers and authors to understand the state of their content. Creating reports filtered by a content item’s last modified date allows users to identify content that can be deleted or archived. The ability to reduce false positives in search results makes life significantly easier when searching for an obscure quote you can’t quite remember.
WebRadar 5 for content managers
You’re a great manager. You’ve got a great team. They’re cranking out content like a well-oiled machine. In fact, there’s so much content it’s a little overwhelming, especially when it comes to check the team’s output. WebRadar 5 can help content managers gain important insight into the state of their content.
#1 Here’s a common scenario. Your star author gets promoted, the team is expanding, and you bring on a new hire. It’s now time to reassign content ownership. For example, Jennifer was the owner of all content related to CompanyCo’s series of audio/visual products. Now that she’s in the corner office wearing the editor’s hat, Bruce assumes responsibility for content relating to audio/visual products. WebRadar can reallocate all content from a particular site area or library from Jennifer to Bruce. In not a lot more than a few clicks.
#2 “Watson for President” is a promotion for IBM Watson. However, it’s not an official campaign by IBM. It’s therefore rather important to ensure that a reference to “Watson for President” doesn’t creep into any IBM published content. WebRadar allows content managers to easily identify the phrase “Watson for President,” investigate the context further or delegate the reference to a content creator for review.
#3 One of your employees has gone rogue, and they’re no longer “minding their Ps and Qs”. If you don’t manage this quickly, someone is going to get fired, and it might be you. WebRadar can be used to create a report that searches for curse words. It can generate a chart and display swear word occurrence based on user (i.e. who is swearing, and where). WebRadar can be configured to send daily or weekly emails to both Portal and non-Portal users containing reports and charts in PDF form. You can set and forget a broad range of reports, such as our cuss word example, knowing that WebRadar 5 has your back.
#4 Not all WCM users have the same abilities. Some users create draft content. Some edit. Others review and sign-off on publishing. Some users even have the rights to delete content permanently. With great power comes great responsibility and as such WebRadar 5 provides several potential roles for any WCM user. Content managers can ensure that WCM users with WebRadar access can perform only those actions in line with their WCM responsibilities. You can control access to text-search and text-replacement features, as can general multi-edit access.
Developers, meet WebRadar 5
By developers, we mean everyone responsible for the smooth operation of your company’s Web Content Manager instance. The unsung heroes who ensure that the multitude of behind the scenes system activities in Portal doesn’t adversely affect WCM.
#1 Migrating to new versions or flavors of backend systems can be tough (be it a new database, a new WCM instance or even a new release of Portal itself). You know it better than us. After migrating, it’s important to check that you preserved all of your content in WCM. This stage of review/verification is made much easier with WebRadar. Developers can create reports to check for irregularities, such as:
- Content with no owner or author assigned
- Content that doesn’t feature expected publish or expiry dates
#2 Administrative users in WebRadar can decide when content is cached from WCM. If there are systems admin tasks scheduled, and lots of resources are required to perform the task, WebRadar can be configured to halt data caching from WCM during that period to minimize server impact. The key word here is “scheduled”. We want to make the management of your WebRadar instance as simple as possible.
#3 For any report generated, WebRadar can create “subscriptions”, which do exactly what you expect. All users or email accounts associated with a subscription will receive a PDF equivalent of the report directly to their inbox. Admins can control the time of day—or even a given day—that WebRadar generates reports. This activity helps reduce overhead by ensuring WebRadar generates PDF reports when the system has the resources available.
#4 This one is straight up for the developers. Various WCM clients create custom solutions around WCM (applications that engage via the WCM API, much like how WebRadar interacts with WCM). When testing their custom solutions, WebRadar helps them accurately verify that their custom functionality is updating content as desired with no adverse side-effects. Testing is important to us, and we know how important it is to you.
Learn more about WebRadar 5 Preview today
WebRadar 5 Preview is available today directly from Ephox. It’s a simple update (or install if it’s your first-time deployment). We are here to help you get up and running with the most powerful content analytics and reporting solution available for WCM.
WebRadar is included in most IBM Web Content Manager license entitlements. Contact our WebRadar support team to learn more about this inclusion today.